Most U.S. orders are estimated to arrive within 7–12 business days after processing. Orders to other eligible countries are also usually estimated at around 7–12 business days, depending on the product, carrier, and destination. However, delivery is not guaranteed, and some orders may take up to 7–25 business days because of carrier delays, customs, supplier processing, weather, or other shipping conditions.

Contact us within 7 calendar days of delivery. Please include your order number, checkout email, clear photos or video proof, and a short explanation of the issue. If approved, we may provide a replacement, refund, store credit, partial refund, or another suitable resolution.

For complete details about returns, refunds, shipping, delivery, privacy, terms and conditions, legal notices, and customer support, please review our policies under the Legal & Support section in the footer.

These policies explain important information about order processing, delivery timeframes, return eligibility, refund rules, customer responsibilities, and how to contact our support team for help.